Navneo Cargo RecoveriesLtd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or use our website www.navneorecoveries.com  (the “Website”) in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable laws of the Republic of Cyprus, including the Processing of Personal Data (Protection of Individuals) Law of 2001 (Law 138(I)/2001) as amended.

1. Who We Are

Data Controller:

Navneo Cargo Recoveries Ltd

Steliou Mavrommati 8

Email: info@navneorecoveries.com

Phone: +44 20 3949 4090

2. Personal Data We Collect

We may collect and process the following categories of personal data:

Identity and Contact Information: name, email address, phone number, address.

Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, platform, and other technology on the devices you use.

Usage Data: information about how you use our Website, including page views, navigation patterns, and referring URLs.

Marketing and Communications Data: your preferences in receiving marketing communications from us.

3. How We Collect Your Data

We collect personal data in the following ways:

When you contact us via forms, email, or phone.

When you sign up for newsletters or accounts (if applicable).

Through automated technologies like cookies (see Section 7 below).

4. Legal Basis for Processing

Under GDPR, we rely on the following lawful bases to process your personal data:

Consent: where you have given clear consent.

Contract: where processing is necessary for a contract with you.

Legal obligation: where processing is necessary for us to comply with the law.

Legitimate interests: where it is necessary for our legitimate interests and your rights do not override those interests.

5. How We Use Your Personal Data

We use your data for the following purposes:

To provide and maintain our Website and services.

To communicate with you.

To analyze website usage and improve performance.

To comply with legal obligations.

For marketing purposes, where you have opted in.

6. Data Sharing and Disclosure

We do not sell your personal data. However, we may share it with:

Service providers who process data on our behalf (e.g. hosting, email, analytics).

Legal and regulatory authorities when required by law.

Professional advisors such as lawyers and accountants.

All third parties are required to respect the security of your data and to treat it in accordance with the law.

7. Cookies and Tracking Technologies

We use cookies to personalize content, provide social media features, and analyze traffic.

You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Secure servers and encryption

Access control and password policies

Regular security audits

9. International Transfers

Your data may be transferred outside the EEA only where appropriate safeguards (such as EU Standard Contractual Clauses) are in place.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal or regulatory obligations.

11. Your Rights Under GDPR

You have the right to:

Access your personal data

Correct or erase your data

Restrict or object to processing

Withdraw consent at any time

Lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus (www.dataprotection.gov.cy)

12. Children’s Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page with a revised “Effective Date.”

14. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Navneo Cargo Recoveries Ltd

Steliou Mavrommati 8

Email: info@navneorecoveries.com

Phone: +44 20 3949 4090